SurveyMonkey, a global leader in online surveys and forms, today announced SurveyMonkey for CX, an approachable, all-in-one solution that helps business owners, customer experience pros, and marketers alike listen to customers and improve their experience. The offering leverages the SurveyMonkey Enterprise platform, which includes SSO, data encryption, access controls, and HIPAA-compliant features to safeguard customers’ sensitive data.

“In today’s competitive landscape, companies cannot afford to be out of step with what their customers truly want and need,” said Priya Gill, global head of marketing at SurveyMonkey. “Excellent customer experience can be the ultimate differentiator. SurveyMonkey for CX makes it easier to gather customer feedback and allow it to flow throughout the organization, ensuring that all teams, not just customer-facing ones, treat every touchpoint as an opportunity to win customer loyalty and drive growth.”