Wrike, the intelligent work management platform, today announced the appointment of Michelle MacCarthy as Chief Customer Officer (CCO). This announcement marks the next step in Wrike’s strategy to deliver measurable ROI for enterprises by aligning every customer-facing function around value, experience, and growth.

“Enterprises today are seeking clarity in a world of constant change,” said Thomas Scott, CEO of Wrike. “Wrike is building the future of connected intelligence, where every workflow, decision, and customer outcome is powered by clarity and connection. Michelle brings the strategic vision and empathy to elevate every customer experience and strengthen Wrike’s position as the trusted partner for intelligent work at scale.”

“Michelle’s leadership strengthens the bridge between customer success and business growth,” said George Saadeh, Chief Revenue Officer at Wrike. “Her approach ensures every customer engagement translates into measurable value and long-term partnership.”

“I’m thrilled to join Wrike and partner closely with our customers as we continue to innovate and grow together,” said Michelle MacCarthy, Chief Customer Officer at Wrike. “I look forward to championing their success, helping them achieve greater clarity, connection, and impact as we redefine what it means to work intelligently together.”