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News | | SurveyMonkey launches advanced analysis capabilities to help customers generate more insights at scale

SurveyMonkey launches advanced analysis capabilities to help customers generate more insights at scale

SurveyMonkey, a global leader in online surveys and forms, today announced a suite of powerful new analysis, sharing, and collaboration features designed to help businesses unlock faster, deeper insights from their feedback—without a team of data scientists. These new features work seamlessly with SurveyMonkey Genius, which leverages AI and machine learning to build smarter surveys in seconds and quickly surface high-quality insights. Perfect for rapidly scaling teams across marketing, CX, HR, and product development who manage a high volume of surveys, these new capabilities make it easier to analyze multiple surveys in one place, eliminating the need to switch between tabs or export data to other software. The new features are available now at no additional cost for Advantage Annual plans and above.

“People use SurveyMonkey for everything from a simple pulse poll to running a robust customer experience program and everything in between,” said Samuel Bakouch, senior vice president, product management at SurveyMonkey. “Many of our customers collect complex feedback, and they need solutions that scale with their evolving needs. They recognize that a snapshot in time isn’t enough to truly understand their customers, employees, or prospects, but data is only valuable if it allows you to connect the dots. These new capabilities empower users to turn an overload of data into actionable impact, staying ahead of the curve no matter their industry.”