SPH Solutions a Key Contributor to Top Ratings

SPH Analytics, the top ranked member satisfaction measurement firm in the health plan market, announced today that 94% of the health insurance plans receiving the highest 4.5- to 5-point ratings in the 2019-2020 ratings for private, Medicare, and Medicaid health insurance plans, use SPH solutions according to reports recently released by the National Committee for Quality Assurance (NCQA).

Healthcare organizations, including 100% of the top 25 largest health plans in the nation, partner with SPH Analytics for complete healthcare survey management, patient/member outreach services, and powerful quality and cost analytics that empower them to take targeted actions to measurably improve patient experience, population health, and deliver better care.

NCQA’s Health Insurance Plan Ratings 2019-2020 list rated more than 1,000 private, Medicare, and Medicaid health insurance plans based on clinical quality, member satisfaction, and NCQA Accreditation Survey results. NCQA ratings classify plans into scores from 1.5 to 5.0, in 0.5 increments, with 5 being the highest performance rating.