eProductivity Software (ePS), a global leader in software solutions for the packaging industry, is pleased to announce the appointment of Micky Abhold as Chief Customer Officer. In this new executive leadership role, Abhold will oversee global professional services and support services, with a focus on delivering faster time-to-value, expanding knowledge across teams, and ensuring consistent, measurable outcomes for customers worldwide.

“As our customer base continues to grow, we are scaling our services to meet their evolving needs,” said Doug Braun, CEO of ePS.

“Micky brings a wealth of experience in building service organizations that deliver results and deepen trust and partnership. Her leadership will ensure our customers realize value sooner, with less friction and greater clarity.”

“I’ve always believed that great service teams don’t just support customers – they enable them,” said Abhold. “At ePS, the commitment to customer success is already strong. I’m excited to help build on that foundation and create even more value through aligned teams, streamlined execution, and shared goals.”