St Helens and Knowsley Teaching Hospitals NHS Trust has successfully gone live with System C’s CareFlow Vitals as part of its ambitious strategy to accelerate digitisation and become a digital exemplar using System C’s hospital and care community-wide blueprint.

The record-breaking CareFlow Vitals roll-out was the first time the e-observations software had been deployed to all inpatient areas in any organisation, using a ‘big bang’ approach, while simultaneously replacing an existing electronic observations solution.

Mick Heaton, EPR programme manager, St Helens and Knowsley Teaching Hospitals NHS Trust, said:

“Delivering this size of implementation successfully in such a tight timescale was made possible by excellent partnership working between System C, clinical staff and the informatics team. One thing that worked particularly well was daily catch-up calls that were put in place two weeks before and two weeks after go live to ensure issues were dealt with as quickly as possible to minimise any impact on end users. It is a major achievement and I would like to thank everyone involved for their efforts.”